Speak up with confidence
Building a culture of trust is learning to speak up when something’s not right, so that we can address the problem.
We understand that you might feel uncomfortable or anxious. That’s why you have the opportunity to talk about inappropriate experiences at work safely and anonymously.
Frequently asked questions
What is Lytt?
Lytt is a digital assistant.
With Lytt, you can address topics that you don't want to communicate openly within your company. Employees are often afraid to talk openly about issues such as discrimination, harassment or negative feedback in the workplace. Lytt always offers you a neutral and open ear to communicate your concerns anonymously and securely. You will then have the opportunity to enter into a discrete dialogue with a confidant and receive help. You remain anonymous every step of the way.
What can I report to Lytt?
Anything you have experienced or observed at work. Lytt makes it easier to address difficult issues. These can be topics about corporate culture (prejudice, bias, bullying, discrimination, etc.) or general feedback.
How does Lytt work?
Talking to Lytt is like talking to a friend or family member. To find out what happened, Lytt asks you questions and responds to your answers. At the end you will have the option to send the chat log as an incident report and, if necessary, be connected to a confidant for further assistance. At every step, you have full control whether you want to reveal your identity or remain anonymous.
Who can read what I entrust to Lytt?
Your report can only be viewed by the trusted third party appointed by your employer. The trusted third party is trained to treat your complaint in a professional and strictly confidential manner.
Can I use Lytt if I have only observed something?
Yes. We want to encourage observers to support those affected by their reporting. At the beginning, Lytt will ask you if you want to report something you have experienced or observed.
I can't pinpoint my incident. Should I use Lytt anyway?
Yes, it isn't a problem if you aren't sure which category your message fits into. Lytt will try to find out what happened. If you feel uncomfortable or feel that you are being treated unfairly, we strongly recommend that you let us know. This is the only way to increase the likelihood that your situation will improve. The person in charge will help you to investigate the case and find out how your experience should be classified.
Is my information secure?
Our highest priority is to ensure that your data is protected and secure. We use extensive encryption algorithms and never store your IP address or any location-related data. If, for example, you close the browser window during the dialogue with Lytt, your data will immediately be deleted from our servers.
In addition, we don't share your chat history or other private information with third parties without your permission.
What happens if I have submitted an attachment?
You will then have the opportunity to talk anonymously to a trusted person about your request. In this dialogue, you can also find out whether similar situations have already occurred and how they have been dealt with. Should you also wish to receive psychological or legal advice, your trusted third party will take care of the anonymous placement of a specially trained person in your company or from outside the company.
What is sexual harassment and where does it begin?
The German General Equality Law (AGG) defines sexual harassment as "unwanted, sexually determined behavior that [...] violates the dignity of the person concerned" (AGG §3 IV).
Sexual harassment can be done through looks, gestures, words or bodily actions.
In order to assess whether your case is sexual harassment, here are some examples:
— in a conversation, a colleague permanently stares on your cleavage
— an employee makes sexually suggestive gestures or uses work items as sexual symbols
— an employee shows you pornographic content
— an employee repeatedly comments on your figure
— an employee says phrases like, "Sit on my lap!"
— a coworker makes sexual allusions or obscene jokes
— any unwanted acts like kisses, or physical closeness.
What is discrimination and where does it begin?
Discrimination describes any form of unjustified discrimination or unequal treatment of individuals or groups. These can be in the form of utterances, gestures or actions. Discrimination can take various forms in practice:
— a dark-skinned employee is only put to work in the warehouse because, according to the boss, only a certain "kind" of employee should have customer contact
— a woman is harassed by her male colleagues with sexist comments
— a caretaker in a church retirement home is dismissed because he has left the church
— A vegetarian is mocked because of their ideology
— A salesperson is dismissed because of their severe obesity
— an employee's promotion is rejected because they are "too old for the new position"
— A geriatric nurse is let go because he's gay
Discrimination occurs when, for no material reason, someone is treated less favorably in a comparable situation than someone else due to one of these characteristics.
What is bullying and where does it begin?
Bullying is any form of offensive, intimidating, or malicious behavior or abuse of power as a means of intimidating, humiliating or vilifying another person or having a similar effect.
Please note: This must occur regularly and over a longer period of time.